Endpoint operations, grouped by the work IT performs.
Each capability has an explicit maturity state and platform status.
Identity, inventory and endpoint state.
Online / offline state
Derive endpoint state from heartbeat evidence and last-seen thresholds.
Hardware inventory
Collect endpoint hardware and operating-system facts for operational inventory.
Software inventory
Build a current record of installed software and versions where the agent supports collection.
Authorized jobs and administrative actions.
Software, patch and policy workflows with verification.
Policy and compliance evaluation
Evaluate endpoint evidence against defined requirements and explain why an endpoint is compliant, non-compliant or unknown.
Device-scoped remote support.
Remote support
Provide governed technician access through the ZENQIX remote-support path.
Future explanation and recommendation from trusted product state.
ZENQIX Intelligence
Explain fleet state, identify exceptions and prepare governed remediation using trusted product evidence.
Requested state, action result, observation and verification.
Action evidence and audit
Record what was requested, authorized, executed, observed and verified.
Map the required capabilities before the pilot.
Use the matrix to compare platform status and record the acceptance criteria for Preview items.