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Backup, upgrade and rollback discipline

The public operating model for preserving rollback artifacts, database backups, release identity and post-change health checks.

Release discipline

ZENQIX treats rollback as part of release engineering rather than an emergency improvisation. A production change should be tied to a known source revision, immutable release artifact and health verification result.

Product and website services should be deployable independently so a public website release does not require changing Endpoint, Remote Support or the product database.

Before a change

  • Identify the current release and exact rollback artifact.
  • Confirm current product health before changing anything.
  • Create or verify the required database backup when the product database is in scope.
  • Preserve configuration and secrets outside source-control artifacts.
  • Define a fail-closed health gate and rollback trigger.

After a change

  • Verify application health and key routes.
  • Verify dependent product services remain healthy after the change.
  • Record the deployed source/image identity.
  • Retain the previous known-good artifact until the new release has completed acceptance.

Use documentation to prepare the pilot.

Add any unresolved deployment or operating question to the evaluation checklist before rollout.